success SideQuest Community Support
Find answers to common set-up and app install issues, and browse community posts. Use the search at the top to search for specific posts.
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Unauthorized? | Unable to connect the Quest? | Apps not installing? | Can't see apps once installed? Here's why.
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Unauthorized? | Unable to connect the Quest? | Apps not installing? | Can't see apps once installed? Here's why.
8 months ago | 26 comments | bobworks | Pinned Post
Here are the main reasons your headset is not authorising with the Advanced Installer: USB cable. Try a different one, preferably brand new. THIS IS THE NUMBER ONE REASON! USB port. Try a different port. Debug mode is bugged or needs reverification in the Meta Quest app. Toggle it off and back on again to be sure. Delete any secondary account on the headset, as that account can't sideload. Restarting the headset may help, too. The device you're using has driver issues, so restart the PC. Install Meta Quest Link for PC may help with driver issues. It is worth considering a factory reset of the Quest if you've tried everything else. Install the Android app instead and use that https:sdq.stmobileInVR app. Try an Android phone or a different PC with the web installer to install the app. https:sdq.stdownload Check in the Unknown sources from the 'All' dropdown in the app library for sideloaded apps. Be sure to confirm the USB debugging prompt in the headset before you can install the app or connect via USB to Advanced Installer. If you don't see this prompt, one of the issues above is the culprit, and you won't be able to continue, Try A B testing with everything you can associated to the point above to resolve your issue. If you need more ADB or debugging help, Meta Support can also help, as it's used in their ODH MetaOculus developer hub. You could also install that and see the same issue with connecting. If you're unable to toggle debug mode again, contact Meta support to look into your account. Be sure you've added a phone number and 2FA to your Meta account or you won't be able to toggle debug mode on. Here's another tip from a user:All the best!
Here are the main reasons your headset is not authorising with the Advanced Installer: USB cable. Try a different one, preferably brand new. THIS IS THE NUMBER ONE REASON! USB port. Try a different port. Debug mode is bugged or needs reverification in the Meta Quest app. Toggle it off and back on again to be sure. Delete any secondary account on the headset, as that account can't sideload. Restarting the headset may help, too. The device you're using has driver issues, so restart the PC. Install Meta Quest Link for PC may help with driver issues. It is worth considering a factory reset of the Quest if you've tried everything else. Install the Android app instead and use that https:sdq.stmobileInVR app. Try an Android phone or a different PC with the web installer to install the app. https:sdq.stdownload Check in the Unknown sources from the 'All' dropdown in the app library for sideloaded apps. Be sure to confirm the USB debugging prompt in the headset before you can install the app or connect via USB to Advanced Installer. If you don't see this prompt, one of the issues above is the culprit, and you won't be able to continue, Try A B testing with everything you can associated to the point above to resolve your issue. If you need more ADB or debugging help, Meta Support can also help, as it's used in their ODH MetaOculus developer hub. You could also install that and see the same issue with connecting. If you're unable to toggle debug mode again, contact Meta support to look into your account. Be sure you've added a phone number and 2FA to your Meta account or you won't be able to toggle debug mode on. Here's another tip from a user:All the best!
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FAQ | Check here first!
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FAQ | Check here first!
a year ago | 12 comments | bobworks | Pinned Post
UPDATED 31 JULY 2024Handy links: PC app and Web Installer inVR app: https:sdq.stdownloadh3Issue:h3Where is the SideQuest app on the app store?h3Solution:h3It's there, if your phone is unsupported, please download it directly from here: https:sdq.stmobileh3Issue:h3Why don't you support Windows 11?h3Solution:h3We support Windows 11. Get the app here: https:sdq.stdownloadh3Issue:h3How do I install APKs on the inVR app?h3Solution:h3You must use our PC Advanced Installer to install your APKs. https:sdq.stdownloadh3Issue:h3The settings won't change in the inVR SideQuest app. h3Solution:h3Click the WiFi icon in the top right of the app and accept the USB debugging prompt. h3Issue:h3How do I set my Quest 3 to 60Hz with SideQuest Why doesn't the 60Hz option work on Quest 3h3Solution:h3The Quest 3 doesn't support 60Hz 72hz is the new minimum.h3Issue:h3I can't download any games I only see 'Sending to SideQuest'.h3Solution:h3You're trying to download an app using the website this isn't possible. Please use one of our apps to do this, download them from here: https:sdq.stdownloadh3Issue:h3QuestCraft issues?h3Solution:h3Head over to the QuestCraft Discord for gamerelated problems.https:discord.ggquestcraftThanks for your patience
UPDATED 31 JULY 2024Handy links: PC app and Web Installer inVR app: https:sdq.stdownloadh3Issue:h3Where is the SideQuest app on the app store?h3Solution:h3It's there, if your phone is unsupported, please download it directly from here: https:sdq.stmobileh3Issue:h3Why don't you support Windows 11?h3Solution:h3We support Windows 11. Get the app here: https:sdq.stdownloadh3Issue:h3How do I install APKs on the inVR app?h3Solution:h3You must use our PC Advanced Installer to install your APKs. https:sdq.stdownloadh3Issue:h3The settings won't change in the inVR SideQuest app. h3Solution:h3Click the WiFi icon in the top right of the app and accept the USB debugging prompt. h3Issue:h3How do I set my Quest 3 to 60Hz with SideQuest Why doesn't the 60Hz option work on Quest 3h3Solution:h3The Quest 3 doesn't support 60Hz 72hz is the new minimum.h3Issue:h3I can't download any games I only see 'Sending to SideQuest'.h3Solution:h3You're trying to download an app using the website this isn't possible. Please use one of our apps to do this, download them from here: https:sdq.stdownloadh3Issue:h3QuestCraft issues?h3Solution:h3Head over to the QuestCraft Discord for gamerelated problems.https:discord.ggquestcraftThanks for your patience
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Thank you 💖
Thank you 💖
10 hours ago | No comments | Samy
Thank you for this great opportunity, to share my ideas, to make VR accessible to even more people. I'm paralyzed from the neck down. After I discovered VR, I built simple gadgets, to strap the controllers to my hands and so on. At the moment, a team of specialists is helping me to improve them. They use a VR headset for rehabilitation therapy and are paying 1000 PER MONTH, for the lease of their VR device. Mostly they are willing to pay that price, because of the softwaregames, that meet their needs of accessibility options. The quest 3 is a far superior product.The biggest result of VR treatment is, that the motivation of the patient to increase exercising time is improving big time. Which increases the chances of health improvement and even full recovery multiple times over. Because it's exciting and funBeing in a situation, where I can't do 90 of the things, I was able to do before, VR is like a new life. Almost heaven on earth. I believe, that there is a big part of the market, sleeping in this area, of people with disabilities. The first guy, with a similar diagnosis to mine, decided to buy the quest 3, 5 seconds after he put it on his head. He ordered it the next day.After talking to the person in charge of the VR therapy, we came to the conclusion, that with their budget, they could buy dozens or headsets for the price of the quest 3. With that, help hundreds to experience VR each month, in a single facility. That would be great PRWhat I'm aiming for, is to share my knowledge about accessibility options with developers, so that many thousands of people in my situation or similar, can experience this heaven with us. Also, that developers earn, what they deserve. There are many developers, that already have added valuable options and haptics to their games, that go far beyond the grip toggle option. But at least half of the games I bought, I'm not able to play. Most of the time, the grip toggle option is not available. Or while climbing ladders, the toggle option doesn't apply. Excetara, excetara.Let's colaborate and make the magic of VR change many lifes.email me. einkommen2000gmail.comwhatsapp 4915222149420I'm looking forward, to talk to you soon.Wishing you a great day.SmySamuel Berg
Thank you for this great opportunity, to share my ideas, to make VR accessible to even more people. I'm paralyzed from the neck down. After I discovered VR, I built simple gadgets, to strap the controllers to my hands and so on. At the moment, a team of specialists is helping me to improve them. They use a VR headset for rehabilitation therapy and are paying 1000 PER MONTH, for the lease of their VR device. Mostly they are willing to pay that price, because of the softwaregames, that meet their needs of accessibility options. The quest 3 is a far superior product.The biggest result of VR treatment is, that the motivation of the patient to increase exercising time is improving big time. Which increases the chances of health improvement and even full recovery multiple times over. Because it's exciting and funBeing in a situation, where I can't do 90 of the things, I was able to do before, VR is like a new life. Almost heaven on earth. I believe, that there is a big part of the market, sleeping in this area, of people with disabilities. The first guy, with a similar diagnosis to mine, decided to buy the quest 3, 5 seconds after he put it on his head. He ordered it the next day.After talking to the person in charge of the VR therapy, we came to the conclusion, that with their budget, they could buy dozens or headsets for the price of the quest 3. With that, help hundreds to experience VR each month, in a single facility. That would be great PRWhat I'm aiming for, is to share my knowledge about accessibility options with developers, so that many thousands of people in my situation or similar, can experience this heaven with us. Also, that developers earn, what they deserve. There are many developers, that already have added valuable options and haptics to their games, that go far beyond the grip toggle option. But at least half of the games I bought, I'm not able to play. Most of the time, the grip toggle option is not available. Or while climbing ladders, the toggle option doesn't apply. Excetara, excetara.Let's colaborate and make the magic of VR change many lifes.email me. einkommen2000gmail.comwhatsapp 4915222149420I'm looking forward, to talk to you soon.Wishing you a great day.SmySamuel Berg
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SideQuest Community Support
36.6k members | 10.3k posts
Find answers to common set-up and app install issues, and browse community posts. Use the search at the top to search for specific posts.