I can't seem to figure how to fix this issue with my quest 2 vr. I connect it to my pc using the same cable that came with the vr and after creating an organization and turning on developer mode I still cant get the last step done, device authorization. When connecting a notification is inside my headset saying USB device is connected and too click on it to allow it to access files, even after clicking it, it still says device is not authorized in the sidequest app. I have turned off all my anti viruses on my computer and tried again but still nothing changed. I have correctly installed adb drivers and nothing is wrong with my cable, I can't figure this out, does anybody know a fix to this?
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Device Cannot Be Authorized
Beat Seer 2 months ago | 2 comments
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Here are the main reasons your headset is not authorising with the Advanced Installer:
- USB cable. Try a different one, preferably brand new. <-THIS IS THE NUMBER ONE REASON!
- USB port. Try a different port.
- Debug mode is bugged or needs re-verification in the Meta Quest app. Toggle it off and back on again to be sure.
- Delete any secondary account on the headset, as that account can't sideload.
- Restarting the headset may help, too.
- The device you're using has driver issues, so restart the PC.
- Install Meta Meta Quest Link for PC may help with driver issues.
- It is worth considering a factory reset of the Quest if you've tried everything else.
- Install the Android app instead and use that https://sdq.st/mobile
In-VR app.
- Try an Android phone or a different PC with the web installer to install the app. https://sdq.st/download
- Check in the Unknown sources from the 'All' drop-down in the app library for sideloaded apps.
Be sure to confirm the USB debugging prompt in the headset before you can install the app or connect via USB to Advanced Installer. If you don't see this prompt, one of the issues above is the culprit, and you won't be able to continue, Try A - B testing with everything you can associated to the point above to resolve your issue.
If you need more ADB or debugging help, Meta Support can also help, as it's used in their ODH (Meta/Oculus developer hub). You could also install that and see the same issue with connecting.
If you're unable to toggle debug mode again, contact Meta support to look into your account. Be sure you've added a phone number and 2FA to your Meta account or you won't be able to toggle debug mode on.
Here's another tip from a user:
All the best!
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