SideQuest Community Support

not detected

adora 4 years ago | 6 comments

my quest 2 is plugged into my computer and my quest had acknowledged that there is a connection but the side quest app connection status says "not connected" is there a way i can fix this?

Comments

Palvilri

3 years ago

Just in case anyone have the same issue, i was trying to enable the developer mode from the oculus app in my cell but the new version didn't have the "Devices" icon.

If you go to the hambuguer "Menu" icon in the bottom right , in the next screen you will find a "Devices" icon and enable the option from there.

3 years ago

Disco-VR Tetiana

4 years ago

Hi! Please ensure you have followed ALL the set up steps correctly and are using the latest version of Sidequest. https://youtu.be/lFTXv2aScJ8 - specifically make sure you have enabled the developer mode.

One of the most common reasons why your quest isn't recognized by SideQuest is you haven't given all the permissions in the headset. After you connect your Quest to your PC and start SideQuest, put on your headset and allow ALL permissions - in addition to file transfer you also will be asked to allow USB debugging.

If that doesn't happen, try different USB cable / port on your computer.

Here are more tips on how to solve this issue: https://sidequestvr.atlassian.net/servicedesk/customer/portal/1/article/540540968?src=1585010134

4 years ago

CRX BB

4 years ago

same thing happened to me and i have no clue on how to resolve this issue.

4 years ago

genaro

4 years ago

same

4 years ago

Ziahalf2014

a year ago

ur the owner so u can fix stuff

a year ago

smartglasseshub

2 years ago

I've been troubleshooting the issue of SideQuest not detecting Oculus Quest 2, and here's a summary of effective solutions:

Reconnect USB Cable: Unplug and then reconnect the USB cable while ensuring the headset is on. Enable Developer Mode: Verify developer mode is enabled in the Oculus app with the same account used on the headset. Allow USB Debugging in Headset: When connecting to SideQuest, approve the USB debugging prompt in the headset. Enable USB Connection Dialog in Headset: In Quest 2 settings, ensure "USB Connection Dialog" is enabled under Developer settings. Check ADB Drivers: Confirm that ADB drivers are installed and updated correctly on your PC. Try Different USB Ports: Test various USB ports on your PC in case of port-specific issues. Try a Different USB Cable: Use another USB-C cable to check for cable-related problems. Reinstall SideQuest: Uninstall SideQuest, delete leftover files, and reinstall it to resolve potential software issues. Try SideQuest on Another PC/Android Device: Install SideQuest on a different PC or an Android device to check device-specific issues.

These methods are usually effective in resolving the connection problem between Oculus Quest 2 and SideQuest. Feel free to check out my post for more details on any of these fixes!

Check full article here: https://smartglasseshub.com/sidequest-not-detecting-oculus-quest-2/

2 years ago

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