I used to have an oculus quest 2 , I was able to connect my side quest app to the headset ...now I'm getting another headset for Oculus 2 , everytime I try to connect the app to the headset , I'm not able to .. It's says not connected even though I followed the steps ...it's like my headset not accepting files , the error message on the headset says hi to your phone app and allow phone notifications ....on my side quest app everytime I try it it says not connected , I'm same internet connexion

I used the USB cable to connect to headset to my phone , it says not connected and I tried the wireless , same thing

please help

Thank you