SideQuest Community Support

Headset can't connect to phone

Y_it03 3 years ago | 2 comments

So this seems to be a common issue among other users but I can't seem to connect my actual headset to my phone, even with the wire. I get a notification that just says allow or deny for file transfers but when I press allow the little red dot in sidequest doesn't turn green or change at all and it doesn't detect anything past that.

Comments

1ts_Eli

2 years ago

Same here

2 years ago

Oh no, Shane

3 years ago

Hi there, unfortunately not all phones support "USB OTG" which the app requires to connect to the headset initially. You can try opening the connection screen ( bottom left button on the bottom menu ) and it should attempt to check if your phone supports OTG. If it doesn't then your only option is to use another device to enable wireless debugging and then you can enter your headset ip and click connect on that screen.

3 years ago

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