My Oculus Quest 2 wont connect correctly.

When in the setup process, it says its connected, but dev mode isnt enabled.

I have enabled dev mode in the app, im not sure if there is more i have to do to enable it, but its not working.

Also, my Oculus doesnt show up as a device on the computer. The files dont show up.

When I put on my headset after plugging it in, it doesnt ask for permission to transfer files.

I have tried contacting Meta support but its basically impossible. My mom tried and had a mental break down just trying to find where to talk to them.

I dont know how to submit a ticket. Maybe someone could help me find where to submit a ticket?