SideQuest Community Support

Sidequest Android mobile app stuck on "Important ⚡️" screen

Nelikin 3 years ago | 1 comment

I am unable to close this screen, it stays up even after I accept the prompt on my Quest 2 and I've tried redoing it and reinstalling the app dozens of times. And no, the troubleshooting guide and the videos that you would normally reply with do not go over this issue whatsoever.

Comments

bobworks

3 years ago

Hello there,

That message is telling you to accept the prompt inside the headset, have you done this yet?

If you can see a prompt inside the headset, then you may have a faulty cable. Please try another one.

Also, check your phone supports ADB over OTG, as not all do.

I hope this helps. Godspeed.

3 years ago

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